Terms and Conditions
Welcome to Creative Industrial Automation L.L.C. By accessing or using this website, you agree to be bound by these Terms and Conditions.
1. General
This website is operated by Creative Industrial Automation L.L.C, a company registered in the United Arab Emirates.
2. Products and Services
We supply industrial automation, pneumatics, hydraulics, electrical, and safety products to customers worldwide.
All products are subject to availability. Certain products may be supplied on a quotation (RFQ) basis due to manufacturer lead times, product configuration, technical specifications, or order quantity requirements.
We reserve the right to modify or discontinue products without notice.
3. Pricing
All prices displayed on the website are in AED (United Arab Emirates Dirhams) unless stated otherwise.
Prices, shipping charges, duties, and taxes may vary depending on destination country.
Prices and availability are subject to change without notice.
4. Orders and Payments
We reserve the right to refuse or cancel any order at our sole discretion.
Orders are confirmed only after payment or quotation approval.
5. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
International shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs clearance, logistics providers, or events beyond our control.
Risk of loss passes to the customer upon delivery to the carrier.
6. Returns and Refunds
Returns are accepted strictly in accordance with our Return Policy.
Custom-ordered products are non-returnable except in cases of verified defects.
Return shipping costs for international orders are the responsibility of the customer unless the item is defective or incorrectly supplied.
7. Intellectual Property
All website content is the property of Creative Industrial Automation L.L.C.
8. Limitation of Liability
Our liability shall not exceed the purchase price of the product.
9. Governing Law
These Terms are governed by the laws of the United Arab Emirates.
10. Contact Information
📧 websales@creativeautomation.ae
📞 +971 52 535 9194
